These terms and conditions will apply to the purchase of goods by the buyer from the owner of the website. The term ‘Us’ or ‘We’ refers to the owner of the website, the term ‘You’ or ‘Your’ refers to the buyer. EVERY ORDER CONSTITUTES THE ENTIRE AGREEMENT OF THESE TERMS AND CONDITIONS. TERMS AND CONDITIONS ADDED BY YOU DURING AN ORDER WILL NOT BE APPLICABLE. We reserve the right to change terms and conditions of sales at any time; current version is available on biosciencia.com.
In order to purchase a good You must provide all information for the creation of Your customer account. You are responsible for this information and every mistake causing problems in the order treatment will not be attributable to Us. We reserve the right to refuse any order without justification.
Every prices don’t include VAT or delivery cost. Outside France You are responsible for all import taxes and duties. Prices are subject to change without notice; applicable prices are available on biosciencia.com.
Invoice and payment
We establish invoices at applicable prices. For non-delivered goods, You keep possibility to cancel totality or part of Your order if prices or terms and conditions are modified. Payment of full invoiced amount is made EURO. Every order can be paid using wire transfer or credit card. If payment is made by wire transfer bank charges is at Your charge, service charge could be added on the invoice. If the payment is made by credit or debit card transaction are validated by Your card issuer. In case of Your card issuer declines to authorize payment for any reason We are not responsible for this. Additional fees charged by Your card issuer stay at Your charge.
Order by phone, mail, e-mail
A dated and signed order form must be send to Us to pass an order. For new customers the creation of a customer account must be done and payment of full first invoice amount is required. For further orders payment is due 30 days from the date of shipment. In case of non-payment at the due date an additional charge of 1.5% per month of delay will be added on the due amount. We reserve the right to require prepayment of any order prior the shipment.
Order on the website.
Every order made on biosciencia.com is subject to prepayment.
Products shipped exworks, Biosciencia’s laboratories Montpellier FRANCE. Shipping, special packaging and insurance and handling charges are added to the invoice for all destinations. You are responsible for checking the non-deterioration of goods at reception, if necessary open the parcel in front of the delivery man before accepting the parcel. In case of deterioration You are responsible to declare on the delivery note nature and extend of damages and to contact Us within 3 working days following the delivery. The failure of respect of these formalities avoids any legal proceedings against the transporter. Delivery time is given for information purposes only. In case of delay We decline all responsibilities and You can’t cancel Your order or pretend to compensatory damages.
Property of goods
Property of goods delivered to You stays property of Us until payment of the full invoiced amount. In case of non-payment on the due date We keep the possibility to get back unpaid goods without procedure. Return fees are at Your charge.
Use and material safety
All products are manufactured for in vitro use only and not for diagnostic and therapeutic procedures. We are not responsible for misuse of products. Methods of use of goods are beyond Your control. Only qualified personals should use products in accordance with good laboratory practices.
Material safety data sheets are available on biosciencia.com.
Return goods policy
Returns will only be accepted with our prior written consent. Returns demand must be send to Us via biosciencia.com or e-mail. Returns will only be authorized if products are not conform to our technical specifications or if errors attributable to Us. In case of return acceptation, You must send back goods to Us within 8 working days in the condition You received them and use the delivery service We will specified. Goods not conformed to specificity will be replaced. Specific goods made on demand are not eligible for return.
Warranty is strictly limited to replace non-compliant goods until the expiration date. To get the warranty You must return goods in accordance with the return goods policy. We will compare returned goods against sample of the matching lot. It will allow Us to check if the storage and handlings conditions have been respected. We are not responsible for any incidental or contingent damages.
When You will create an account on our website You will have to choose confidential password linked to Your e-mail address. You have to keep this information confidential in any case. You have the responsibility to let Us informed in case of stolen or loosed password. A personal account is necessary to make orders on Biosciencia.com.
Cookies are small files stored on Your computer to help Us to offer better and more personalised service. For example, they are essentials to save the User’s session and to carry out other activities strictly necessary to operate on the site itself.
List of cookies We collect:
Targeting Cookies or Advertising Cookies, they collect information about your browsing habits in order to make advertising relevant to you and your interests.
Performance Cookies, they are provided by third parties but we keep control on how the data is used
If you don’t want Us to keep some personal information, You can make a request via website contact form. We don’t sell any collected information without Your permission. In accordance to the legislation, you can request all the data We have collected during Your visits on biosciencia.com. You can make this request via website contact form.
Each content, design and other matters related to biosciencia.com are protected under copyrights and proprietary laws. Reproduction, use, modification or publication of any part of biosicencia.com is strictly prohibited without our prior written consent. All the Intellectual property right are reserved.
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