Ordering Methods
Online Ordering
To pass your first order, you must create an account. It will allow you to use all the functionalities of the website as fast checkout, delivery addresses management, orders tracking and history. The provided information is strictly confidential. Visit our Privacy Policy for more details.
Email ordering
To pass order by email, fill the fallowing Order Form.
We will confirm all orders before shipping.
Shipping Information
Cost and Time of delivery
We only propose fast delivery service for every order.
Continental Europe : 1 day.
North America : 2 days
Asia and Japan : 2-3 days
Sensitive products are only shipped on Monday, Tuesday and Wednesday this is to avoid parcel retention in transit. Shipping costs are calculated during the checkout for Online orders. For Orders by Email, please refer to the shipping table rate in the Order Form. Shipping costs are free for orders from 250 EUR.
Green Customers option
In accordance to our Environmental policy, we offer to our customers to reduce paper use. When you select this option you accept to receive Invoice, User Manual and Safety Datasheet under electronic form.
Payment Methods and Taxes
Credit card
Credit card secured payment service is provided by Paypal (this method does not imply the creation of a Paypal account).
Taxes
-Outside European Union: All Orders are free to VAT. Customer is responsible for due taxes in his country.
-Inside European Union: We charge sales tax for all orders placed unless valid VAT identification number is provided
